About Willow Lane
At Willow Lane, we create a warm and welcoming haven, providing a serene atmosphere for you to escape the everyday hustle.
CRYSTAL RIVALI
The Founder & Visionary
Growing up in Litchfield, Crystal's journey took her through various paths and introduced her to captivating people during her time away from home. Along this transformative journey, she not only refined her business skills but also achieved a RYT-200 yoga teacher certification. Crystal's unwavering commitment to skincare led her to become a licensed esthetician, engaging in advanced trainings with renowned brands like Hydrafacial.
Her tenure at Spa Nordstrom in Scottsdale was pivotal in expanding her knowledge and expertise. Under the mentorship of esteemed professionals like Beverly Hills celebrity esthetician, Kate Somerville, and New York City-based physician, Dr. Dennis Gross, Crystal gained invaluable insights. These experiences have profoundly influenced her approach to skincare and wellness, and she is enthusiastic about imparting her knowledge to the local community. Crystal looks forward to creating a transformative beauty experience for you at our salon!
Kirsten Gudausky
Spa Manager
Kirsten is passionate about business operations, marketing, and creating exceptional client experiences within the beauty and wellness industry.
As Willow Lane's Spa Operations & Marketing Manager, Kirsten plays an integral role in the day-to-day success of the business. She oversees marketing initiatives, social media management, website design, client communications, and operational systems while helping bring the Willow Lane brand and vision to life. Kirsten is also a certified Airbrush Tan Technician, specializing in creating natural, customized sunless tans that leave clients feeling confident and glowing.
Passionate about both business growth and exceptional guest experiences, Kirsten strives to create a welcoming environment where every client feels valued from the moment they walk through the door. Whether she's behind the scenes managing operations or helping a client achieve their perfect glow, her goal is always the same: to ensure every Willow Lane guest receives outstanding care and leaves feeling their best.
Jenna Shell
Head Spa SpeCIAlist
Jenna Shell is a licensed hairstylist and head spa specialist with over two years of experience in both beauty and scalp care. With a deep understanding of the connection between beauty and wellness, she brings a nurturing, results-driven approach to every session. Jenna offers more than just a service—she creates an escape. Whether you're seeking a style refresh or a sensory retreat, Jenna is dedicated to elevating your hair experience with mindful attention and care, nurturing your scalp and soul one strand at a time.
Shawnee Boerckel
Lead Hair Stylist
With nearly a decade of experience in the beauty industry and three years working independently, Shawnee brings both skill and heart to every appointment. Specializing in natural, low-maintenance colors that enhance each guest’s unique beauty, she is passionate about creating looks that feel effortless and timeless.
For Shawnee, hairstyling is about more than just hair—it’s about connection. She values the trust her clients place in her and loves building lasting relationships while helping them feel confident and cared for. Every guest who sits in her chair is welcomed with warmth, professionalism, and a genuine commitment to making them feel beautiful inside and out.